The Goal

Sytner Group, a leading automotive dealer, approached Phoenix with the goal of building a strong safety culture among management teams, across various dealerships nationwide. To achieve this, they sought the expertise of Phoenix in the form of the IOSH Managing Safely Training course, which provides delegates with the knowledge and tools needed to promote a culture of safety and accountability throughout their organisation. 

The Challenge 

Phoenix was approached to provide the IOSH Managing Safely course to all Sytner’s existing managers, as well as develop a solution to provide enrolment for new managers joining the organisation, so they can benefit from the skills the course provides. 

Sytner needed the IOSH course to be distributed across all UK dealerships, with structured monitoring needed so the progress of each delegate could be tracked without the need for face-to-face review sessions, making it a convenient option for busy professionals.  

Another important objective was to create a delivery mechanism that would require limited administration from both the providers and the recipients of the course, making it easy and efficient for everyone involved.  

Programme Solution

Sytner & Phoenix took a combined approach to creating the bespoke course programme that blended together in-house course design, development and delivery, plus the implementation of a custom e-learning solution. This included the development of: 

  • A bespoke landing page tailored to the specific needs of Sytner, designed to guide learners to the IOSH core course content, ensuring they receive the training they needed to perform their jobs effectively and safely. 

  • Unique Sytner Enrolment embedded into internal onboarding procedures 

  • Custom learner registration  

  • Real-time progress reporting 

Overall, Phoenix's solution was tailored to Sytner's specific needs, ensuring that the dealership could provide its employees with the training they needed to perform their roles and deliver operational efficiency. 

"The training provided by Phoenix has enhanced the safety culture and knowledge throughout our management teams here at Sytner. The new LMS and automated reports have given the Board an overview of training to support our health and
safety policies" -Sytner

Looking for courses tailored to your organisation's specific health and safety needs? Want to know how you can effectively reduce risk in your workplaces?

Learn more about In-Company Training.